An employment application puts every applicant's answers in the same order, so a store manager can compare forty people for a weekend shift in one table. That only works if the form asks for what you will use and nothing else.
Personal details: contact, not identity
Name, email and phone number are enough to reach someone. For location, question 4 uses the Address type with only city, state and ZIP switched on: enough to judge the commute, without a street address you will not need until payroll.
Put availability at the center
For shift work, when someone can work matters more than where they worked. Questions 7 and 8 are Multiple Choice, so applicants pick every day and shift, and question 9 takes the earliest start date. With the kind of work they want (full-time, part-time or seasonal), that is enough to build a shortlist from a CSV export.
Eligibility is a yes or no
Ask whether someone is legally eligible to work in the country, not their citizenship or nationality. Document checks come later: in the US, the Form I-9 is completed after a job offer is accepted.
Keep history, education and references short
A dozen fields per past job is too much to type on a phone. Question 12 asks for the last three jobs in one Long Text answer, with a help line listing employer, job title, dates and reason for leaving. Education is one choice of the highest level completed; delete it if the role has no requirement. References are a second Long Text asking for two names and a phone number or email, with a note that you only call them after an interview.
Make the resume optional
Plenty of good hourly applicants do not keep a resume, and fewer have one on their phone. The template's file upload question is optional and accepts PDF, PNG and JPG up to 10 MB, so a phone photo of a printed resume works too. The free plan's 100 MB holds a few hundred PDF resumes, fewer if most arrive as photos.
Then check the numbers After the first twenty applications, open Results. Starts, submissions and completion rate show whether people are finishing. If completion is low, shorten the history and references questions first. More in our guide to
form abandonment.